There are more places to choose from in the Houston area. Are pets allowed at JW Marriott Houston Downtown? Even though we had a wait a few hours to get our room ready, the front desk staff provided information through the Marriott Bonvoy application once it was ready. JW Marriott Houston Downtown, Houston: 1,248 Hotel Reviews, 557 traveller photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor The Spa by JW on the Griffin Level (11th floor) helps guests forget the unnecessary complexities of life in a calm and soothing environment. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. Mario's review: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. This is the JW Marriott Houston Downtown. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,245 traveller reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. I hate I did not get her name. The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! Set in the historic Samuel F. Carter skyscraper, the JW Marriott Houston Downtown eloquently carries the rich legacy of the city forward, blending past and present in a dynamic fusion. GreenLeaders Bronze level JW Marriott Houston by the Galleria is a luxury hotel in Houston, Texas located ideally near the Houston Galleria, NRG Stadium and all of downtown Houston's top attractions. See 1,246 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 584 hotels in Houston and rated 4.5 of 5 at Tripadvisor. I’m sorry to hear that your experience was not up to expectation. Jesus, Angel and the manager Tim Puig who was cordial and helpful. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. The tub was pretty much a part of the bedroom was it was very large and nice. Museum of Fine Arts, Houston: A Great Cultural Resource - See 2,683 traveler reviews, 1,045 candid photos, and great deals for Houston, TX, at Tripadvisor. Be Well, Jelle Vandenbroucke General Manager. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Stayed here during transit on a work trip during COVID and Houston was a ghost town. I normally never leave negative reviews for places because I'm in the hospitality industry. What food & drink options are available at JW Marriott Houston Downtown? I was treated by front desk staff named Angel and he really was an Angel. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. Which room amenities are available at JW Marriott Houston Downtown? Very helpful. Which popular attractions are close to JW Marriott Houston Downtown? We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. more. What food & drink options are available at JW Marriott Houston Downtown? The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort. The bathroom was worth it, where a bathtub enhanced our experience. I will be sure to pass this along so they can all see how their efforts impacted your stay. besca001, Thank you for being our guest and for the amazing review above. Is parking available at JW Marriott Houston Downtown? Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). Very helpful. We look forward to welcoming you back to the hotel soon! I wondered if … Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. I will be sure to pass this along so they can all see how their efforts impacted your stay. The room, food, service even valet staff were amazing! I hate I did not get her name. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. I normally never leave negative reviews for places because I'm in the hospitality industry. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. Please see our partners for more details. From AU$248 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. JW Marriott Houston Downtown, Houston Picture: JW Marriott Houston Downtown - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown JW Marriott Houston Downtown, Houston Picture: photo0.jpg - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown - See 1,241 traveller reviews, 540 candid photos, and great deals for Houston, TX, at Tripadvisor. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. besca001, Thank you for being our guest and for the amazing review above. Are there opportunities to exercise at JW Marriott Houston Downtown? Be Well, Jelle Vandenbroucke General Manager. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We look forward to welcoming you back to the hotel soon! Hand sanitizer available to guests & staff. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. Is JW Marriott Houston Downtown located near the city center? That obviously didn't happen here. Yes, pets are typically allowed, but it's always best to call ahead to confirm. This is the version of our website addressed to speakers of English in the United States. This is an excellent hotel in downtown Houston! Bathroom had a separate area for shower, tub, and toilet and was very spacious. The one-bedroom suite was quite spacious and comfortable, around 500 sq. Does JW Marriott Houston Downtown offer any business services? Are any cleaning services offered at JW Marriott Houston Downtown? The Staff was kind, polite. JW Marriott Houston Downtown, Houston: See 1,240 traveller reviews, 562 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 577 hotels in Houston and rated 4.5 of 5 at Tripadvisor. - See 1 242 traveller reviews, 548 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. ft. Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). Nearby attractions include Houston Symphony (0.3 km), Alley Theatre (0.4 km), and Magic, Music, & Mayhem (0.5 km). The Staff was kind, polite. Does JW Marriott Houston Downtown offer any business services? See 1,248 traveller reviews, 557 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. Bathroom had a separate area for shower, tub, and toilet and was very spacious. After checking in room there was a small incident but was handled very quickly by Devin. This is the JW Marriott Houston Downtown. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. JW Marriott Houston Downtown: Great JW in Downtown Houston - See 1,242 traveller reviews, 548 candid photos, and great deals for Houston, TX, at Tripadvisor. Are any cleaning services offered at JW Marriott Houston Downtown? Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hand sanitizer available to guests & staff. From the arrival to departure our stay was amazing! Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. Own or manage this property? Please see our partners for more details. The room, food, service even valet staff were amazing! Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. This is a very clean spotless hotel. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. Thank you Tiffany G. for your assistance when we arrived. Is parking available at JW Marriott Houston Downtown? JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. The concierge lounge is only open for water and soft drinks at this time due to COVID-19. Engaging the soul in the heart of Houston. We are currently looking into your feedback and would love the opportunity to welcome you back soon. Thank you for staying with us and for your review. Our luxury hotel … Are there opportunities to exercise at JW Marriott Houston Downtown? The décor was beautiful and the design was very modern. Guests can enjoy an on-site restaurant and a lounge during their stay. We look forward to welcoming you back to the hotel soon! Thank you Tiffany G. for your assistance when we arrived. Thank you for staying with us and for your review. I wondered if … We look forward to welcoming you back soon! The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. I was overall quite pleased with this stay because of how nice the room was. JW Marriott Houston Downtown: High comfort factor - See 1 240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. We are thrilled to hear that you enjoyed your stay! If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. ft. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Now $152 (Was $̶2̶7̶2̶) on Tripadvisor: JW Marriott Houston Downtown, Houston. Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. I was treated by front desk staff named Angel and he really was an Angel. Taxes and fees that are shown are estimates only. JW Marriott Houston Downtown: Great - Read 1,248 reviews, view 557 traveller photos, and find great deals for JW Marriott Houston Downtown at Tripadvisor. - See 1,248 traveler reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. I was overall quite pleased with this stay because of how nice the room was. more. There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. Yes, guests have access to a fitness centre during their stay. It exceeded all expectations. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. This is a very clean spotless hotel. Space Center Houston: Good - See 9,301 traveler reviews, 8,118 candid photos, and great deals for Houston, TX, at Tripadvisor. … After checking in room there was a small incident but was handled very quickly by Devin. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. What are some of the property amenities at JW Marriott Houston Downtown? We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. The bed was also very comfortable. The one-bedroom suite was quite spacious and comfortable, around 500 sq. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. Check in and the lobby atmosphere was fine but unremarkable. It exceeded all expectations. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Claim your listing for free to respond to reviews, update your profile and much more.